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5th RTD Framework Programme

Success stories - IST

IST (Information Society Technologies)

Project details

Project reference: IST-2001-32521
Acronym: CITRO
Title: Clustering Individual TRuck Owners
Subject Index: Information Processing, Information Systems; Innovation, Technology Transfer
Objectives: Objective: In Europe there is a large number of individual truck owners without a sound organisation and poorly supplied with suitable support tools. A large percentage of small truck owners still work alone. This situation reduces consistently the investment and innovation capacity, inducing these figures to remain in subordinate and unsteady positions, sometimes on the margin of the regular market. Even though they are already organised in associations or co-operatives, a number of difficulties remain to overcome (for example the need to ensure to every member a balanced treatment in comparison with the other members). The project is addressed to this category, aiming to tackle and solve problems that are common to the groups of truck owners participating in the project. The suggested approach is to support the clustering of these truck owners and provide them with advanced organisational models and ICT tools to compete with larger companies.

Objectives:
The main objective is to support the clustering of individual truck owners and small transport companies into modern structures able to guarantee a good level of internal organisation and collaboration, by means of the use and the diffusion of ICT tools. The intention is to define and experiment a Best Practice instrument as a way to study the existing organisational models and the previous experience of the consortium's partners, aiming to improve and modernise them.

The organisational models deal with three main aspects:
a) a balanced distribution of the work among the truck owners;
b) a sound and regulated communication between the truck owners and the structure;
c) a good co-ordination of the logistics.
Particular attention is paid to a better and wider use of ICT tools, since it is necessary, for the small owners organisations, to adopt new planning, communication and co-ordination models, in order to gain advantage with respect to the more organised competitors.

Work description:
The Project identifies four main best practice scenarios:
a) cluster management - this best practice is mainly addressed to support the definition of well defined and agreed rules for constitution of new clusters of small truck owners and management of existing clusters;
b) mission assignment - supporting the assignment of missions to the single truck owners, improving the customer order acquisition and the composition of truck loads;
c) mission control - supporting mission execution control by putting the owners themselves able to communicate the related mission information in a short time; improving the management of exceptions during travels;
d) inter-cluster collaboration - facilitating clusters co-operation and interoperability by minimising data enter and avoiding mistakes.
Seven pilot cases are planned, three in Italy, two in Hungary and two in Spain, so as to test the envisaged scenarios into different socio-economical contexts. The pilot case results, in terms of benefits, problems met and solved and lessons learnt, are then generalised to allow the experience replication in different regional contexts.
To achieve the objectives, a number of Work Packages is foreseen, as follows:
WP1-Requirements specification (collecting the end-user requirements);
WP2-ICT tools selection and adaptation (adapting models to create and manage transportation clusters);
WP3-Pilot cases preparation (preparing the pilot cases);
WP4-The Italian Pilot case (testing the CITRO products on the three Italian users co-operatives);
WP5-The Hungarian Pilot case (promoting the creation of new clusters of small truck owners);
WP6-The Spanish Pilot case (testing the CITRO products on two users co-operatives of the Basque country);
WP7-Measurement and evaluation of results (drawing conclusions on the pilot case results);
WP8-Pilot cases generalisation (creating the conditions for a wide spreading of CITRO approach);
WP9-Dissemination and exploitation;
WP10-Project management.

Milestones:
Two milestones foreseen: after 4 months, at the end of the requirement specification phase, and after 9 months at the beginning of the tests on the field.
Expected results are:
a) a European meta-model, representing the reference frame for local model realisation;
b) a set of regional models, interpreting the meta-model and adapting it to the local characteristics;
c) a number of Internet-based tools, to improve organisation, logistics and communication with customers and other clusters.
Start date: 2002.04.01
End date: 2003.09.30
Duration: 18 months
Project status: Execution
Project cost: 1.78 million euro
Project funding: 999998.00 euro
Programme type: 5th FWP (Fifth Framework Programme)
Subprogramme area: Cross Programme Actions (CPA) - CPA11: Regional and sectoral pilot actions and demonstrations for the digital..
Contract type: ACM (Preparatory, accompanying and support measures)
Project URL: http://www.citrotrans.com/
Prime contractor: SCS Azioninnova S.P.a., International Project Department
Organisation type: Other
Country: ITALY
Region: EMILIA-ROMAGNA, Reggio nell'Emilia
City: Reggio Emilia
Post Code: 42100
Address: Via Kennedy 15
Contact person: TROVARELLI, Roberta
Telephone: +39-051-4162811
Fax: +39-051-4162899
E-mail: m.foschini@scsazioninnova.com
Contractor: S.A.t.a. Applicazione Tecnologie Avanzate Srl, RTD Department
Organisation type: Other
Country: ITALY
Region: EMILIA-ROMAGNA, Modena
City: Modena
Post Code: 41100
Address: Via Notari 103
Contact person: MONARI, Paola Daniela
Telephone: +39-059-343299
Fax: +39-059-343299
E-mail: p.monari@satanet.it
Contractor: Movitrans Line - S.c.r.l.
Organisation type: Other
Country: ITALY
Region: EMILIA-ROMAGNA, Bologna
City: Campogalliano - Modena
Post Code: 41011
Address: Via G. di Vittorio 20
Contact person: VEZZALI, Roberto
Telephone: +39-059-525562
Fax: +39-059-527178
E-mail: movitransline@movitransline.com
Contractor: Goitek System, S.L., Logistic
Organisation type: Other
Country: SPAIN
Region: NORESTE, PAIS VASCO, Guipuzcoa
City: Elgoibar
Post Code: 20870
Address: Poligono Industrial Olaso 27, PO Box 136
Contact person: SANCHEZ, Iosu
Telephone: +34-94-3744400
Fax: +34-94-3744370
E-mail: isanchez@goitek.com
Contractor: Cim-Exp Kutato, Fejleszto, Tervezo Korlatolt Felelossegu Tarsasag, CIM-Exp Consulting Ltd
Organisation type: Research
Country: HUNGARY
Region: Region Desc. N/A (HUNGARY)
City: Budapest
Post Code: 1111
Address: Kende U. 11-13
Contact person: KOPACSI, Sandor
Telephone: +36-1-2095400
Fax: +36-1-4667503
E-mail: kopacsi@sztaki.hu
Contractor: Cooperativa de Transportes del Puerto de Pasajes, S.c.l., Logistics
Organisation type: Industry
Country: SPAIN
Region: NORESTE, PAIS VASCO, Guipuzcoa
City: Pasaia (Guipuzcoa)
Post Code: 20110
Address: Pasaia-Muelle de Capuchinos-Edificio Qunicasa S/n, PO Box 70
Contact person: SAEZ RODRIGUEZ, Fernando
Telephone: +34-94-3340250
Fax: +34-94-3521306
E-mail: Coopfer@facilnet.es
Contractor: C.M.A. - Cooperativa Modenese Autotrasportatori - S.r.l.
Organisation type: Other
Country: ITALY
Region: EMILIA-ROMAGNA, Modena
City: Modena
Post Code: 41100
Address: Via dei Tipografi 17
Contact person: BALDONI, Alessandro
Telephone: +39-059-284028
Fax: +39-059-283541
E-mail: cmainfo@tin.it
Contractor: Centro de Contratacion de Transportes de Vizcaya, Sociedad Coop
Organisation type: Other
Country: SPAIN
Region: NORESTE, PAIS VASCO, Vizcaya
City: Santurtzi
Post Code: 48980
Address: Capitan Mendizabal 18
Contact person: PEREZ GOMEZ, Jesus M
Telephone: +34-94-4613636
Fax: +34-94-4626119
E-mail: Administracion@cecotrans-biz.com
Contractor: Fuvarozo Vallalkozok Orszagos Szovetsege
Organisation type: Industry
Country: HUNGARY
Region: Region Desc. N/A (HUNGARY)
City: Budapest
Post Code: 1213
Address: Toboz Utca 6
Contact person: PEREDI, Zoltan
Telephone: +36-1-4252080
Fax: +36-1-4252078
E-mail: fuvosz@matavnet.hu
Contractor: Movitrans Group - S.c.r.l.
Organisation type: Other
Country: ITALY
Region: EMILIA-ROMAGNA, Modena
City: Modena
Post Code: 41100
Address: Via delle Nazioni 136
Contact person: PATERNO', Ornella
Telephone: +39-059-400432
Fax: +39-059-400488
E-mail: movitransgroup.orie@libero.it
Contractor: Magyar Tudomanyos Akademia Szamitastechnikai Es Automatizalasi Kutato Intezet, CIM Research Laboratory
Organisation type: Research
Country: HUNGARY
Region: Region Desc. N/A (HUNGARY)
City: Budapest
Post Code: 1111
Address: Kende U. 13-17
Contact person: KOVACS, George L.
Telephone: +36-1-2096143
Fax: +36-1-4667503
E-mail: gyorgy.kovacs@sztaki.hu
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